If you have not
received your unique identifier, the first step to receive a temporary ID card
is to contact Blue Cross Blue Shield (1-888-706-0583) between the hours of 8:00
am to 4:30 pm CDT, Monday through Friday. The Member Services representative
will request the members name, social security number and date of birth to
verify their membership and will then provide the members unique identifier,
which is needed when members request their temporary cards through the Blue
Access® for Members website.
Once one has
received his/her unique identifier from Member Services, here are the login
instructions for procuring one’s temporary card:
1.
Go to http://www.bcbsil.com/member/index.htm.
2.
Click
on Sign-up today! at middle of page
3.
click
the Sign Up button in either the blue box on the right side or at
middle of page
You are now in
the registration process for Blue Access® for
Members.
Complete all
the required information. You will be asked to verify your email address
by going back to your email to receive verification from Blue Cross Blue Shield
before you are able to continue. You can minimize this screen and go to your
email for said verification as it will come into your email in just a moment or
two. Return to the website once this has been received and then follow
the remaining process.
The group
numbers that will need to be entered are:
|
MEDICAL PLAN |
GROUP |
|
HMOIL: |
H16697 |
|
PPO PLAN D: |
P16697 |
|
PPO PLAN E: |
P16697 |
|
PPO PLAN G: |
P16697 |
|
|
|
|
DENTAL PLAN |
GROUP |
|
E-1 |
099797 |
Again, the
ID/Subscriber # is the 12-digit unique identifier that you receive from Member
Services.
The Blue Cross
Blue Shield Internet Help Desk (1-888-706-0583) is also available
from 7:00 am to 10:00 pm CDT, Monday through Friday and 7:00 am – 3:30 pm CDT
on Saturdays.
In closing, if
you should have any general questions or concerns let HR know. Also, if
you require any further personal assistance, please feel free to contact
representatives of Benico, Ltd., South Suburban Benefit Cooperative’s employee
benefits consultant firm – Catherine
Munch (847-669-4800).
Additionally:
If you
experience problems filling or refilling a prescription, please call TriScripts
at 800.603.7796 during normal business hours.
Explain you are part of the CoreSource to Blue Cross transition and need
assistance.
PHARMACY BENEFITS FOR PPO
PLANS D, E AND G
ID cards will be
sent directly to each member’s home address.
In the interim, your old CoreSource card or the following information
can be used for pharmacy benefits only.
The information
that the pharmacy would need to submit to WHI for processing the claim is:
Processor: WHI
Bin #: 603286
Processor Control/Carrier #: 01410000
Submitted Group #: 516274
If anyone has
any questions, please tell them to contact FlexScripts at 800-603-7796. We can provide the pharmacies with the
information needed to get a prescription.